F. A. Q.

Snel naar

My order

  • Shipping costs per box: €14.50
  • Shipping costs per roll: €20.50

Always check the parcel for damage before you sign for receipt. If your order is damaged you can add a comment on the receipt of GLS. Contact us about the damage. Note that, when you signed for the parcel without noticing the damage we cannot help you any further.

We do not have a minimum order quantity. We do charge €9.50 administration fee for orders under €50.

When all products you order are in stock, we ship them within 2 business days. If only a part of your order is in stock we will contact you to discuss partial shipment. Felt that is not in stock has a delivery time of +/- 4 weeks.

Exceptions:

  • If your order has a lot of custom cutting the production time can be longer than 2 business days.
  • Around the holidays, orders can be delayed +/- 2 weeks due to factory closure.
  • In August our dye house is always closed for 3 weeks for maintenance work. This can be of influence.
  • If you ordered a custom colour the delivery time will be +/- 7 weeks.

We have a 30 day payment term. Always mention your client number and the invoice number with your payment.

Yes, this is possible at our building at Hugo de Grootstraat 175, 2613 VS, Delft. In that case, please indicate when you will collect your order.

Orders can be collected Monday to Friday between 9:00 AM and 4:45 PM.

If something is wrong with your order or it does not match your expectations, please contact us within 10 days after the delivery. Only after consultation with us and our approval can a product be returned.

Wool felt comes in rolls and is supplied over the full width on a cardboard tube. Our 1mm thin wool felt is supplied doubled and rolled around a flat cardboard.

Within the EC we deliver your order with GLS parcel service. Overseas we ship with FedEx.
Outside EC parcels up to 20kg are sent with normal post. Over 20 kg we choose the right transporter in consultation with you.
When we ship your order you automatically get an e-mail with tracking information from GLS.

  • Maximum weight of parcel: 32kg
  • Maximum size of parcel: length + circumference can be no more than 300cm.

Shipping costs vary depending on your country. Contact us for an estimated price.

Wool felt

The weight per linear meter is as follows:

  • 1mm 450gr
  • 2mm 750gr
  • 3mm 1400gr
  • 5mm 2200gr
  • 10mm 4500gr

Because wool is a natural product, the weight may vary slightly.

Wool felt from HOLLANDFELT is made of 100% wool.

Our wool felt is industrially manufactured. The wool undergoes a number of steps in the machine park from raw wool to wool felt in more than 100 colours! A detailed description of our felting process can be found here.

Yes, we can cut, punch, laser or cut the felt to size for you. Contact us for the possibilities.

If you wash wool felt it will shrink. With dry cleaning up to 1% and with hand washing up to 9.5%. This only happens the first time.

Yes. From a thickness of 3mm, our wool felt improves the acoustics. At 3mm this can go up to 56% sound absorption, at 5mm to 82% sound absorption and at 10mm even up to 103% sound absorption.

Should it be necessary to wash wool felt, wash it by hand with cold (30ºc) water. Because wool felt is made of pure wool, it will shrink by a maximum of 9.5% the first time. Always do a test with another piece of wool felt first.

Yes, our woolfelt complies with the high standards of UNE-EN 71-2 (flammability), UNE-EN 71-3 (Toxicity) and Öko-tex 100 (Damaging substances) If you require a certificate of these standards please contact us.

Wool felt comes in rolls and is supplied over the full width on a cardboard tube. Our 1mm thin wool felt is supplied doubled and rolled around a flat cardboard.

Dry dirt and dust can be with a vacuum cleaner. Dab wet stains with a dry cloth. You can clean grease stains with K2r, available at the drugstore.

Wool felt is 183cm wide. Because wool is a natural product, minor variations may occur.

No, wool felt has no whiff. But the mixt and dyed mixt colours do have a direction. The fibers of our wool felt lie lengthwise.
The wool felt is on both sides the same.

Wall covering

No. Our wool felt is made from pure wool. This means that there is always a small amount of lanolin (the natural fat from the sheepskin) in our material. This makes it moisture and dirt repellent, so that not all glue adheres. We always recommend that you contact us before gluing our wool felt about the application, substrate and type of glue you want to use. We always recommend that you contact us before gluing our wool felt about the application, substrate and type of glue you want to use.

We have adhesive foil and felt glue in our range for gluing wool felt.

With our special glue, wool felt can be glued directly to the wall. To do this, the wall must be smeared with the glue. You can then press the wool felt into the glue. We have specially developed this glue. Other adhesives are often unsuitable, such as contact adhesives.

An extensive information sheet about applying wool felt as wall covering can be found here.

We have an adhesive foil for this. This is on rolls of 50 cm wide and 25 meters long. This can also be ordered per meter.

General

We do not have prices on our website, because we only deliver to companies. For a price list, please fill in our contact form.

We only deliver business to business. Before you can order from us, we therefore need your company details, such as Chamber of Commerce number, VAT number, company name and contact details. Exceptions to this are schools and students.

Yes, for students we have a special arrangement. We require a letter, signed by the workshop or department head, stating that the student in question needs the materials for the study.